Privacy Policy
Last Updated: December 30, 2025
Privacy Policy
Last Updated: December 30, 2025
1. Introduction
HVAC Growth Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS verification service and website.
2. Information We Collect
2.1 Information You Provide
When you sign up for our service, we may collect:
Name and contact information (email, phone number)
Company name and business information
Account credentials
Payment information (processed by third-party payment processors)
2.2 Information Collected Automatically
When you use our verification service, we automatically collect:
Device information (browser type, operating system)
IP address and location data
Usage data (pages visited, time spent, click patterns)
Verification timestamps and success/failure rates
2.3 Phone Number Handling
Important: We do NOT store phone numbers used in the verification process. Phone numbers are only displayed (masked) during the verification flow and are not logged or retained in our systems. All tracking parameters are passed through without storing personal identifiable information.
2.4 Mobile Information Sharing
No mobile information will be shared or sold to third parties for marketing purposes. We are committed to protecting your mobile information and will only use it for the purposes outlined in this Privacy Policy, such as providing our verification service and communicating with you about your account.
3. How We Use Your Information
We use the information we collect to:
Provide and maintain our verification service
Process your transactions and manage your account
Send you service-related communications
Improve our service and develop new features
Ensure compliance with carrier requirements and regulations
Detect and prevent fraud or abuse
Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information.
4.2 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4.3 Legal Requirements
When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit (HTTPS/TLS)
Secure hosting infrastructure with regular security audits
Access controls and authentication mechanisms
Regular security assessments and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is retained while your account is active and for a reasonable period thereafter for legal and business purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your information in a portable format
Objection: Object to certain processing of your information
Opt-out: Opt out of marketing communications
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
12. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
15. SMS Communication Policy
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from HVAC Growth Hub (Templar Group Investments LLC), including appointment reminders, service notifications, and occasional marketing communications.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.
We do not share, sell, rent, or trade mobile phone numbers with third parties for promotional purposes.
Email: [email protected]
Website: https://tryhvacgrowthhub.com/home
HVAC Growth Hub
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