Terms of Service
Last Updated: December 30, 2025
Terms of Service
Last Updated: December 30, 2025
1. Acceptance of Terms
By accessing or using HVAC Growth Hub's SMS verification service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users of the Service, including businesses, developers, and end users.
2. Description of Service
HVAC Growth Hub provides a carrier-compliant SMS verification platform that allows businesses to verify customer phone numbers through a secure, pass-through verification page. The Service includes:
SMS verification landing pages
Phone number verification flow
Parameter preservation and redirect functionality
Multi-brand support with customizable styling
Carrier-compliant infrastructure
3. Account Registration and Security
3.1 Account Creation
To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Security
You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.
3.3 Account Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.
4. Acceptable Use Policy
You agree not to use the Service to:
Violate any applicable laws, regulations, or third-party rights
Send spam, unsolicited messages, or engage in fraudulent activities
Transmit malware, viruses, or other harmful code
Interfere with or disrupt the Service or servers
Attempt to gain unauthorized access to any part of the Service
Impersonate any person or entity or misrepresent your affiliation
Collect or harvest personal information without consent
Use the Service for any illegal or unauthorized purpose
Violate carrier regulations or 10DLC compliance requirements
5. Compliance with Carrier Requirements
5.1 10DLC Compliance
You agree to comply with all applicable carrier requirements, including 10DLC (10-Digit Long Code) regulations. You are responsible for obtaining proper consent from end users before sending SMS messages and maintaining records of such consent.
5.2 Opt-In Requirements
You must obtain explicit opt-in consent from end users before sending them SMS messages through our Service. You must provide clear opt-out mechanisms and honor opt-out requests promptly.
5.3 Content Restrictions
You agree not to send messages containing prohibited content, including but not limited to: illegal content, adult content, gambling, cannabis, firearms, or any content that violates carrier guidelines.
6. Fees and Payment
6.1 Service Fees
Fees for the Service will be specified in your account dashboard or service agreement. You agree to pay all applicable fees in accordance with the payment terms presented to you.
6.2 Payment Terms
All fees are non-refundable unless otherwise stated. We reserve the right to change our fees at any time with reasonable notice. Continued use of the Service after fee changes constitutes acceptance of the new fees.
6.3 Late Payment
If payment is not received when due, we may suspend or terminate your access to the Service. You will be responsible for all costs of collection, including reasonable attorney fees.
7. Intellectual Property Rights
7.1 Our Rights
The Service and all content, features, and functionality are owned by Optinizers and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.
7.2 Your Content
You retain ownership of any content you submit through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content solely for the purpose of providing the Service.
7.3 Feedback
If you provide us with feedback or suggestions about the Service, we may use such feedback without any obligation to you.
8. Service Availability and Support
8.1 Uptime
We strive to maintain 99.9% uptime for the Service, but we do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice when possible.
8.2 Support
We provide email support during business hours. Response times may vary based on your service plan and the nature of your inquiry.
8.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.
9. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.
10. Disclaimers and Limitations of Liability
10.1 Service "As Is"
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Optinizers VERIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
10.3 Maximum Liability
Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Optinizers and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from:
Your use of the Service
Your violation of these Terms
Your violation of any rights of another party
Your violation of applicable laws or regulations
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.
12.2 Termination by Us
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, non-payment, or any conduct that we believe is harmful to other users or the Service.
12.3 Effect of Termination
Upon termination, all licenses and rights granted to you will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Dispute Resolution
13.1 Informal Resolution
Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice describing the dispute and your proposed resolution.
13.2 Arbitration
If we cannot resolve the dispute informally, any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
14. General Provisions
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
14.2 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Optinizers regarding the Service and supersede all prior agreements.
14.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.4 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14.5 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
16. Contact Information
If you have any questions about these Terms, please contact us:
17. SMS Terms & Conditions
By opting in to receive SMS messages from HVAC Growth Hub (Templar Group Investments LLC), you agree to receive appointment reminders, service updates, and occasional marketing communications.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
Carrier liability disclaimer: Carriers are not liable for delayed or undelivered messages.
Customer support contact: For support, contact us at [email protected] or call +1 859-630-0328.
Email: [email protected]
Website: https://tryhvacgrowthhub.com/home
HVAC Growth Hub
AI-powered meeting scheduling and customer care automation.